Terms & Conditions

Thank you for using www.intent.co.uk. These terms and conditions govern your use of this website and purchase of goods and services from it. The content of this website is subject to change without notice. If you have any questions, please email us at info@intent.co.uk
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. Which together with our privacy policy, govern INTENT’s relationship with you on this website and all pages contained herein; and your consent to us using your information in accordance with this stated privacy policy. If you disagree with any part of these terms, please do not use our website.
The term ‘Intent’ or ‘us’, ‘we’ and ‘our’ refers to INTENT (A Conscious Living Limited Company).
The term ‘you’ refers to the user or viewer of our website.

Complete Satisfaction Promise
Our priority is your total satisfaction with our products and services. In exceptional circumstances, if you should receive an item you have ordered that is defective, damaged or not what you ordered, or you are unhappy with your purchase, please notify us by writing to : INTENT, Conscious Living Ltd, PO BOX 697, Bythorn, Huntingdon, PE29 9LL
Or by emailing us at : info@intent.co.uk

Disclaimer and Liability
We reserve the right to change, modify, substitute or remove without notice any information on the website. We will endeavour to ensure that all descriptions and illustrations of the items on the site or in our catalogue are accurate. However, there may be slight variations due to print and publishing limitations. INTENT work to keep the site up to date but cannot guarantee that this website and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on any technology. We will endeavour to allow uninterrupted access to the site but access may be suspended, restricted or terminated at any time. By using this website, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this website.
You must use the site for lawful purposes only. If we allow you to register with us you are fully responsible and liable for all access made to the site using any password or user name that you register with us. You should keep such passwords and user names confidential at all times. As INTENT provide handcrafted jewellery, in no circumstances are we liable for slight variations in colour, size, finish or surface quality of our products due to the organic materials used in some of our ranges and their hand finishing; and the discrepancies that occur in their natural forms.
If you are not satisfied with www.intent.co.uk then please email us with your comments at info@intent.co.uk
We shall not be liable to you or in breach of these terms and conditions for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control.

Disclosure & Privacy Promises
INTENT will not disclose your personal information, including your email address. We do not store credit card details nor do we share financial details with any 3rd parties. We are committed to ensuring that your information is secure.

Below is our Privacy Policy in line with current UK and EU Laws:

PRIVACY POLICY

Conscious Living Ltd trading as Intent, or Intent Jewellery on social media, is committed to protecting the privacy and security of our customers. For the rest of this policy we will use the name Intent as the Company name to include both legal and trading names.

This Privacy Policy explains how your personal information is used when you use the Intent website located at https://intent.co.uk or when you communicate with us. When you register your personal information with Intent, you consent to the use of your personal data in line with our privacy policy. If you are under the age of 16, you must inform a parent or guardian and obtain their agreement to this privacy policy before using any of our online services.

This Site is run by Intent. For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”) (as amended or superseded) Intent is the “controller” of the personal information collected.

HOW WE COLLECT INFORMATION FROM YOU

When you visit our Site

We will collect personal information that you provide to us when you:

place an order through our Site

We will also automatically record certain information when you visit our Site, in particular:

Cookies: When you visit our Site, we may place a record called a “cookie” within the browser directory of your computer. A cookie is a small piece of information that a website can store on your web browser and later retrieve. In most cases, this information is temporary in nature (called session cookies) and is deleted as soon as you leave the Site and close your browser. when you access our site, we use “cookies” to make it easier for you to use our Site. These cookies record data about the pages you browse and the activities you carried out during your visit.

The use of session cookies is solely for the purpose of allowing you to interact with the Site in an effective manner.

If you leave a comment on our site you may opt-in to saving your name and email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave your comment. These cookies will last for one year.

Intent do not use cookies to examine your surfing behaviour before or after leaving the Site.

we record details of the resources that you access to visit our site (for example, device used, number of visits, average time on site, pages viewed). This information is used to improve our website’s content and function. Your data is not processed any further nor transmitted to any third parties.

Comments: If you make comments on our site WordPress collects by default the comments made and the visitors IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media: If you upload images to the web site, your should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the web site can download and extract any location data from images on the website.

When you contact us

We may also collect personal information about you when you contact us by email, telephone or via social media.

HOW WE USE YOUR INFORMATION

We will use your information in the following ways:

– to provide you with an account on our Site, if we ever allow the option to sign up for one

– to fulfil any order that you place with us and process payment

– to help improve our services

– to remind you that you have items in your basket or that a transaction is incomplete by use of a  cookie file

If you want to change the details that you have registered online with us, please contact sarah@intent.co.uk

HOW WE SHARE YOUR INFORMATION

Intent employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data.

– We only share your information with our core service providers and third party platforms as required for our business to function; for example, our website provider WordPress, financial third parties Woo commerce, Paypal and Royal Mail who fulfil our deliveries.

– In the event that you add items to your basket but do not complete a transaction, our digital abandoned basket partner will automatically send you an email to remind you of the items in your basket.

– We will never sell your personal data to third parties or use it elsewhere.

– WordPress does not by default share any personal data with anyone.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its meta data are retained indefinitely. This is so we can recognise and approve any follow up comments automatically instead of holding them in a moderation queue.

If we ever add the option to register or open an account we would also store any personal information that the user added to their profile. All users would be able to see add edit or delete their personal information at any time apart from the username that they use to set up their account or profile.

We also retain any personal data recorded at the time of sale when a purchaser buys from our web site and we will retain the data for as long as the UK laws require this information to be retained. Financial data is not retained on our website, but by our third party financial provider PayPal. Their privacy policy can be found here:  https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. Your use of the Site will be subject to the most current version of the Privacy Policy posted on the Site at the time of use.

Please check this Privacy Policy regularly to stay informed about our information practices and the ways you can help protect your privacy.

CONTACT US

If you have any questions about the Privacy Policy and data practices of this site you can contact us at sarah@intent.co.uk

Last updated: 25 May 2018

 

Legal Governance
Your use of this site and any contract between you and INTENT for the sale of products shall be governed by and shall be construed in accordance with the laws of England and Wales and shall be subject to the non-exclusive jurisdiction of the Courts of England and Wales.

Company Details
INTENT is a UK company  registration number 08865586 and whose registered office is at The Old Stores, Main Street, Bythorn, Cambridgeshire, UK, PE28 0QR
Our VAT registration number is 233 6380 18

Copyright & Other Rights
All materials (including, without limitation, all database rights, registered copyright and trademarks, design rights and layout/graphic aesthetics, rights in inventions, images, original literature, patents and all other intellectual property rights (registered and unregistered)) in and on INTENT online services and content, belong to INTENT (A Conscious Living Limited Company). INTENT reserves all of its rights in INTENT content and online services. Reproduction is prohibited. Nothing in the
Terms & Conditions grants you a right or license to use any trademark, design right or copyright owned or controlled by INTENT except as expressly provided in Terms & Conditions below.
All rights of INTENT in such Intellectual Property Rights are hereby reserved.
The contents of www.intent.co.uk are intended solely for personal, non-commercial use. You may download or make a single copy of the contents and other downloadable materials displayed on the website for the sole purpose of placing an order with INTENT or using the site as a shopping resource. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the contents without our express prior written permission.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
From time to time this website may also include links to other websites. These links are given for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). As an extension of this term, all trade marks and information cited within this website which are not the property of, or licensed to, INTENT as an operator are acknowledged on the website.

Restrictions
You are expressly and emphatically restricted from all of the following :
• Publishing any website material on/in media or the press without prior consent
• Selling, sub-licensing and/or otherwise commercialising any of INTENT’s website material
• Using or showing this website in any way that is, or may be, damaging to this website
• Using this website that impacts or impedes user access to www.intent.co.uk
• Use this website and its content contrary to any applicable laws and regulations; or in a way that may cause harm to the website, or any person and/or business entity.
• Using this website to engage in any marketing or advertising outside of that initiated by and/or for INTENT (A Conscious Living Limited Company)

Contact
If you have any questions about INTENT’s web site or your personal information, please contact us on the information provided here.